EN Community Frequently Asked Questions (FAQs)
General Questions
Q1: What is EN Community?
A. EN Community is a professional networking platform that prioritizes personal branding and ethical connections. It provides unique tools for career growth, professional development, and networking through features like EN Assist, Affiliate Program, and Ethical Network Rating (ENR).
Q2: Who is EN Community for?
A. EN Community is designed for professionals across various industries, recruiters, influencers, and organizations looking to connect with others based on shared values and professional goals.
Q3: How can I join EN Community?
A. You can join by signing up for a free membership on our website. Additional benefits are available through our paid membership plans, which offer expanded features and tools.
Q4: What are the subscription plans available?
A. EN Community offers multiple subscription plans: Free, Professional, Platinum, Recruiter, and Influencer, each with unique features tailored to different types of users. You can view details on the (Link To Subscription Page).
Membership & Subscription
Q5: What are the differences between the membership plans?
A. Each plan is structured to cater to different needs:
- Free Membership: Limited access, ideal for exploring the platform.
- Professional: Monthly subscription with more features.
- Platinum: Annual plan with added benefits.
- Recruiter: For recruiters with tools to find top talent.
- Influencer: Provides tools for influencers to grow their network and manage affiliates.
Q6: Can I change my subscription plan later?
A. Yes, you can upgrade or downgrade your subscription at any time. Changes take effect at the start of the next billing cycle.
Q7: Are refunds available for subscriptions?
A. EN Community does not offer refunds for subscriptions. You can cancel anytime, and your membership will remain active until the end of the billing period.
EN Assist & Networking
Q8: What is EN Assist?
A. EN Assist is a tool within EN Community where members can ask and answer industry-specific questions, provide support, and review each other to build credibility.
Q9: How do reviews work in EN Assist?
A. Members can review both the helper and the requester. Reviews can be marked as "Helpful," "Positive," or "Constructive," and they contribute to the Ethical Network Rating (ENR).
Q10: What is ENR (Ethical Network Rating)?
A. ENR is a rating that measures the credibility, support, and professionalism of each member. Points are earned through active engagement, reviews, and assistance within EN Assist.
Q11: How does the networking feature work?
A. EN Community allows you to connect with others in your industry or with similar goals. Depending on your membership, you can invite a limited or unlimited number of new connections each week.
Professional Development
Q12: What is the Professional Development page?
A. The Professional Development page offers resources, courses, and mentorship opportunities to help you grow in your career.
Q13: How do mentorship connections work?
A. Mentorship is available for select memberships, allowing users to connect with mentors in their field. Members can apply for mentorship, and mentors can accept or decline based on fit.
Affiliate Program
Q14: How does the Affiliate Program work?
A. The Affiliate Program allows paid yearly members to earn money by inviting others to join as yearly paid members. After referring 18 yearly subscribers, affiliates earn $1 per additional subscriber monthly.
Q15: How do I track my affiliate earnings?
A. You can track earnings on the Affiliate Dashboard. This includes your referrals, earnings, and other insights.
Q16: Can free members participate in the Affiliate Program?
A. Free members can join the affiliate program, but only paid yearly members are eligible for the affiliate earnings.
Billing & Payments
Q17: How can I make payments on EN Community?
A. We use Stripe as our payment processor. All major credit and debit cards are accepted.
Q18: What happens if my payment fails?
A. If your payment fails, you will receive an email notification and have a grace period to update your payment details.
Q19: Can I view my billing history?
A. Yes, billing history is accessible under “Account Settings” in your profile.
Security & Privacy
Q20: How does EN Community protect my data?
A. We use Firebase for secure data storage and adhere to GDPR guidelines. Your data privacy is our priority, and we do not share your information with third parties without consent.
Q21: Can I control who sees my profile information?
A. Yes, you can adjust privacy settings in your profile to control visibility of your information and activities.
Q22: What are cookies, and does EN Community use them?
A. Cookies help improve your experience by remembering login sessions and preferences. You can view our (link to cookies policy) for more details.
Technical Support
Q23: What should I do if I encounter technical issues?
A. Please reach out to our support team through the “Help” button on the site, or email support@en.community.
Q24: Can I report a member or content?
A. Yes, inappropriate content or members can be reported through the platform. Our content moderation team will review and take appropriate action.
Q25: How can I delete my account?
A. Account deletion can be requested under “Account Settings.” Once deleted, your data will be permanently removed from our systems within 30 days.